SWITCHlan Trouble Tickets

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Ticket 20191216_1

Ticket Number: 20191216_1Ticket State: CLOSED
Ticket Opened: 2019-12-16 13:16Ticket Closed: 2020-01-22 15:26
Ticket Description: Scheduled maintenance on GEANT transatlanic link NYC-PAR
Scheduled Starttime: 2020-01-23 00:00:00Scheduled Endtime: 2020-01-23 06:00:00

Problem Description:

GEANT has announced a planned maintenance of their circuit provider of the NYC-PAR transatlantic circuit.
An outage is expected, however the entire window is reserved.

GEANT ticket 2019121634001803

All times are swiss local time (CET) unless otherwise mentioned.


From 2020-01-23 00:00 until 2020-01-23 06:00 (CET)
Impact: Total loss of connectivity
Service: P2P/OPN


2020-01-22 15:27
Apparently, the maintenance was performed a day earlier than scheduled and is now over.
(See GEANT ticket 2020012134002712)
Thus, there might have been outages today between 00:00 and 06:00.
Closing Ticket.

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.