SWITCHlan Trouble Tickets

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Ticket 20191216_2

Ticket Number: 20191216_2Ticket State: CLOSED
Ticket Opened: 2019-12-16 16:07Ticket Closed: 2020-01-13 07:25
Ticket Description: Scheduled maintenance on GEANT transatlanic link NYC-PAR
Scheduled Starttime: 2020-01-11 10:00:00Scheduled Endtime: 2020-01-11 22:00:00

Problem Description:

GEANT has announced a planned maintenance of their circuit provider of the NYC-PAR transatlantic circuit.
An outage of 3h is expected, however the entire window is reserved.

GEANT ticket 2019121634001867

Affected:

From 2020-01-11 10:00 until 2020-01-11 22:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: RKAU-SANTACLARA, SYNGENTA-INTERNET2


Actions:


2020-01-13 07:25
GEANT has confirmed maintenance has been completed. Closing ticket.


All times are in local Swiss time CET.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.