|Ticket Number:||20200223_1||Ticket State:||CLOSED|
|Ticket Opened:||2020-02-23 22:08||Ticket Closed:||2020-03-03 10:43|
|Ticket Description:||linecard problem on swiEL1|
Problem Description:Today at 20:02 there was a problem with a 100G-linecard on swiEL1 at EPFL in Lausanne.
After a reload of the card all alarms recovered at 21:23.
It's not clear at the moment if any of our service was affected.
We are investigating the problem.
Affected:From 2020-02-23 20:00 until 2020-02-23 21:24
Impact: no more redundancy
Service: network access
Since the reload of the line card on 23.02.2020 everything works fine.
The root cause of the problem is unknown - though.
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to email@example.com
or call +41 44 268 15 30.