SWITCHlan Trouble Tickets

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Ticket 20200224_1

Ticket Number: 20200224_1Ticket State: CLOSED
Ticket Opened: 2020-02-24 07:17Ticket Closed: 2020-03-19 07:14
Ticket Description: Scheduled maintenance on PAR-NYC circuit (17.4.2020)
Scheduled Starttime: 2020-04-17 00:00:00Scheduled Endtime: 2020-04-17 06:00:00

Problem Description:

GEANT Ticket: 2020021734002031
The circuit provider has announced a planned maintenance on the circuit from Paris to New York in the above window
to perform optical fiber diversions. An outage of 6 hours is expected.

Affected:

From 2020-04-17 00:00 until 2020-04-17 06:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: L2VPN-RKAU-INDIANAPOLIS, L2VPN-RMUE-SANTACLARA, SYNGENTA-INTERNET2


Actions:


2020-03-19 07:14
Due to the exceptional measures taken by the state due to COVID-19, the service provider has cancelled and postponed the planned maintenance.


2020-03-03 05:28
Please note that the time already include summer time adjustments.
All times mentioned are usually in swiss local time at the time of the intervention unless indicated otherwise

2020-02-27 08:08
This maintenance has now been postponed from 26.3.2020 towards 17.4.2020.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.