|Ticket Number:||20200304_1||Ticket State:||CLOSED|
|Ticket Opened:||2020-03-04 09:03||Ticket Closed:||2020-03-13 03:22|
|Ticket Description:||Scheduled router software upgrade in Geneva (10.3.2020)|
|Scheduled Starttime:||2020-03-10 02:00:00||Scheduled Endtime:||2020-03-10 06:00:00|
Problem Description:We will perform a software upgrade on our router swiCE4 on Tuesday, March 10th 2020 between 02:00 and 06:00 CET.
We expect two outages of about 15 minutes each due to the necessary reboots, but the whole maintenance window is reserved.
Traffic will be re-routed to redundant paths where applicable.
CIXP, Kurchatov peerings will be down during the upgrade.
Affected:From 2020-03-10 02:00 until 2020-03-10 06:00
Impact: Total loss of connectivity
Sites: EPFL-CBT-ls2-ce4, EPFL-CSCS-ce4-lg1, L2VPN-RKAU-INDIANAPOLIS, L2VPN-RKAU-SANTACLARA
From 2020-03-10 02:00 until 2020-03-10 06:00
Impact: no more redundancy
Service: network access
Sites: CERN, GEANT, RKAU
Upgrade considered successful, no problems seen.
Maintenance is considered done, however if you notice any irregularities, please let us know.
We will keep this ticket open for a while until we're confident everything is running as it should.
Connection to RKAU fixed.
Connection to GEANT SWITCH AP2 fixed.
Some 100G links won't come up (GEANT SWITCH AP2 and RKAU). Investigating.
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.