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Ticket 20200316_1

Ticket Number: 20200316_1Ticket State: CLOSED
Ticket Opened: 2020-03-16 14:50Ticket Closed: 2020-03-16 15:48
Ticket Description: Optical transmission interrupted

Problem Description:

A network element of the optical transmission system has suffered a controller error. During recovery operations, all optical paths thru that NE were lost.

Affected:

From 2020-03-16 14:43 until 2020-03-16 15:04
Impact: no more redundancy
Service: network access
Sites: RKAU


From 2020-03-16 14:43 until 2020-03-16 15:04
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: L2VPN-RKAU-INDIANAPOLIS, L2VPN-RKAU-SANTACLARA


Actions:


2020-03-16 15:04
NE was recovered successfully.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.