SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20200317_1

Ticket Number: 20200317_1Ticket State: OPEN
Ticket Opened: 2020-03-17 14:44Ticket Closed:
Ticket Description: Scheduled router upgrade at PSI (18.3.2020)
Scheduled Starttime: 2020-03-18 09:30:00Scheduled Endtime: 2020-03-18 16:30:00

Problem Description:

The access router at PSI Villigen will be replaced and upgraded. Due to the redundant setup, no service will be interrupted.


From 2020-03-18 09:57 until 2020-03-18 14:50
Impact: no more redundancy
Service: network access
Sites: FFHS, PSI


2020-03-18 15:00
The secondary access router at PSI Ost has been replaced and upgraded

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.