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Ticket 20200320_2

Ticket Number: 20200320_2Ticket State: CLOSED
Ticket Opened: 2020-03-20 18:20Ticket Closed: 2020-03-27 11:11
Ticket Description: Loss of power at Changins

Problem Description:

There was a brief loss of power at Changins at bout 17:50. Power was restored after a few minutes, but the customer port remains down.
Customer equipment seems to be powered (light is arriving at the customer port), but not working correctly.

Affected:

From 2020-03-20 17:50 until 2020-03-21 18:10
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: HESSO-EIC



All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.