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Ticket 20200408_1

Ticket Number: 20200408_1Ticket State: CLOSED
Ticket Opened: 2020-04-08 10:18Ticket Closed: 2020-04-08 17:45
Ticket Description: Transatlantic 100G link from London to WIX down (8.04.2020)

Problem Description:

G√ČANT Ticket: 2020040834001126

GEANT reports the LON-WIX-ANA-100G link down. No RFO yet.

Affected:

From 2020-04-08 05:04 until undefined
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: L2VPN-RKAU-SANTACLARA


Actions:


2020-04-08 17:45
> GEANT OC has observed the above service up as of 08/04/2020 12:45:06UTC, this
> outage was due to a fiber cut in New Jersey, all required activity has been
> preformed and no further outages are expected.

2020-04-08 16:21
> GEANT has been informed of a possible fiber cut in New Jersey, US. Service are
> currently up however the concerned NOC is engaging the repair teams to verify
> the currently state of repairs.

2020-04-08 09:28
Received inquiry from RKAU GNOC.


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For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.