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Ticket 20200416_1

Ticket Number: 20200416_1Ticket State: CLOSED
Ticket Opened: 2020-04-16 14:44Ticket Closed: 2020-04-16 15:46
Ticket Description: Fiber cut in Basel

Problem Description:

The fiber connecting our two PoPs in Basel seems to be cut.

Affected:

From 2020-04-16 14:30 until 2020-04-16 15:05
Impact: no more redundancy
Service: P2P/OPN
Sites: EPFL-LABA-el2-ba1, ETHZ-BSSE-ez3-ba2, PSIW-CSCSRZ


From 2020-04-16 14:30 until 2020-04-16 15:05
Impact: no more redundancy
Service: network access
Sites: UNIBAS


Actions:


2020-04-16 15:46
The cut was caused by debugging work of the fiber provider. All issues have been resolved an no more interruptions are expected.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.