|Ticket Number:||20200420_1||Ticket State:||CLOSED|
|Ticket Opened:||2020-04-20 13:21||Ticket Closed:||2020-04-22 11:34|
|Ticket Description:||SNM loss of network connectivity|
Problem Description:Yesterday evening both of our access routers at SNM rebooted.
The reason is not clear yet - most probably caused by a power outage.
SNM completely lost network connectivity for 10 minutes.
Affected:From 2020-04-19 21:03 until 2020-04-19 21:13
Impact: Total loss of connectivity
Service: network access
We didn't get a confirmation if this interruption was caused by a power outage.
All times are in local Swiss time CET / CEST.
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