|Ticket Number:||20200525_1||Ticket State:||CLOSED|
|Ticket Opened:||2020-05-25 11:27||Ticket Closed:||2020-06-02 05:28|
|Ticket Description:||Scheduled software upgrade swiBLU2|
|Scheduled Starttime:||2020-06-02 05:00:00||Scheduled Endtime:||2020-06-02 06:00:00|
Problem Description:We will upgrade the firmware of our router swiBLU2 on Tuesday morning, June 2nd 2020, between 5:00 and 6:00.
Connectivity for Sommet/Bluche will be interrupted for about 20 minutes within the time window.
Affected:From 2020-06-02 05:00 until 2020-06-02 05:25
Impact: Total loss of connectivity
Software update complete, all services restored
Router reboot for software upgrade
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to email@example.com
or call +41 44 268 15 30.