|Ticket Number:||20200608_2||Ticket State:||CLOSED|
|Ticket Opened:||2020-06-08 09:41||Ticket Closed:||2020-06-11 05:22|
|Ticket Description:||Scheduled software upgrade swiGLA1 (11.6.2020)|
|Scheduled Starttime:||2020-06-11 05:00:00||Scheduled Endtime:||2020-06-11 06:00:00|
Problem Description:We will upgrade the software of our router swiGLA1 on Thursday June 11th 2020 between 5:00 and 6:00.
Affected traffic will be re-routed via alternative paths, no service impact is expected.
swiGLA1 is normally used for redundancy traffic only.
Duration of the upgrade process will be around 25 minutes.
Affected:From 2020-06-11 05:00 until 2020-06-11 05:20
Impact: no more redundancy
Service: network access
Router is back online successfully with new software and all services restored.
Maintenance is thus finished, and ticket closed.
Router is rebooted for software upgrade
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.