|Ticket Number:||20080707_1||Ticket State:||CLOSED|
|Ticket Opened:||2008-07-07 17:05||Ticket Closed:||2008-09-22 14:31|
|Ticket Description:||Scheduled Memory and software upgrade swiGR2|
|Scheduled Starttime:||Scheduled Endtime:|
Problem Description:Software and memory upgrade of our router swiGR2.switch.ch on Thursday, 10.7.2008 between 11:00 and 12:00.
Internet access for HFT-SO will be interrupted and the router swiGR2 will be unreachable for 15 minutes within the indicated maintenance window.
Affected:From 2008-07-10 11:00 until 2008-07-10 12:00
Impact: Total loss of connectivity
Router GR2 is back online. Upgrade successful.
Router GR2 is shutdown to install bigger RAM modules.
For all questions about this ticket, please send mail to email@example.com
or call +41 44 268 15 30.