SWITCHlan Trouble Tickets

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Ticket 20201223_1

Ticket Number: 20201223_1Ticket State: CLOSED
Ticket Opened: 2020-12-23 07:45Ticket Closed: 2021-01-20 08:05
Ticket Description: Scheduled on NYC-PAR-LeasedSpan (20.01.2021)
Scheduled Starttime: 2021-01-20 00:00:00Scheduled Endtime: 2021-01-20 08:00:00

Problem Description:

GEANT Ticket reference TT#2020122234001638

> The circuit provider has announced planned maintenance in the window to
> perform some fibre maintenance between Dozul and Bourneville. An outage is
> expected during the entire reserved window. This is the primary maintenance
> window.

A backup maintenance window has been allocated at 2021-01-27 00:00 (GEANT ticket
reference TT#2020122234002002). This ticket will be updated accordingly if the
maintenance needs to be rescheduled to the backup window.

Affected:

From 2021-01-20 00:00 until 2021-01-20 08:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: L2VPN-RKAU-INDIANAPOLIS, L2VPN-RMUE-INDIANAPOLIS, SYNGENTA-INTERNET2


Actions:


2021-01-20 08:05
This maintenance has been completed successfully. NMS shows no outstanding alarms.
The backup maintenance window will not be needed.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.