SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20080717_1

Ticket Number: 20080717_1Ticket State: CLOSED
Ticket Opened: 2008-07-17 17:30Ticket Closed: 2008-09-22 14:32
Ticket Description: Scheduled Software Upgrade BE1
Scheduled Starttime: Scheduled Endtime:

Problem Description:

We will upgrade the IOS image of our router swiBE1 on Friday, July 18th 2008, between 7:00 and 8:00.
The University of Bern is connected redundantly via swiBE2, thus no interruption of service is anticipated.


From 2008-07-18 07:00 until 2008-07-18 08:00
Impact: no more redundancy
Sites/Services: UNIBE


2008-07-18 07:20
Router BE1 is back online with new software installed. Upgrade successful.

2008-07-18 07:15
Router BE1 is shutdown for software upgrade.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.