|Ticket Number:||20210414_1||Ticket State:||CLOSED|
|Ticket Opened:||2021-04-14 12:34||Ticket Closed:||2021-04-19 08:46|
|Ticket Description:||Outage on gen2-par-dfroute fibreroute|
Problem Description:GEANT ticket: 2021041434001998
Initial diagnosis by GEANT optical engineers has shown a fibre disturbance
between Port and Bellegarde sur Valserine in France. The fibre provider has
been contacted to investigate.
Affected:From 2021-04-14 11:43 until 2021-04-14 13:12
Impact: Total loss of connectivity
Sites: L2VPN-RKAU-INDIANAPOLIS, L2VPN-RKAU-SANTACLARA
GEANT closes ticket and reports:
Services have restored since 14/04/2021 11:11:07UTC. As per fiber provider,
reason of outage remains unknown. This ticket shall now be closed.
GEANT OC has observed the above service up as of 14/04/2021 11:11:07UTC,
provider has been engaged to provide a RFO.
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to email@example.com
or call +41 44 268 15 30.