SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20210422_2

Ticket Number: 20210422_2Ticket State: CLOSED
Ticket Opened: 2021-04-22 15:17Ticket Closed: 2021-04-28 17:28
Ticket Description: Scheduled fiber maintenance Bern-Neuch√Ętel (23.4.2021)
Scheduled Starttime: 2021-04-23 00:01:00Scheduled Endtime: 2021-04-23 06:00:00

Problem Description:

UPC is planning a fiber maintenance in between Bern and Neuch√Ętel. Our fibers will be interrupted, but thanks to redundant fiber routes, no service impact is expected.

Actions:


2021-04-23 06:52
fiber route restored, optical parameters unchanged

2021-04-23 00:01
fiber route interrupted


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.