|Ticket Number:||20210427_1||Ticket State:||CLOSED|
|Ticket Opened:||2021-04-27 08:43||Ticket Closed:||2021-04-27 14:22|
|Ticket Description:||NYC-PAR-LeasedSpan is down|
Problem Description:GEANT ticket nr: 2021042734001106
GÉANT OC has engaged the concerned NOC and been informed that there has been
damage to the fibre between Island Park & New York City on the above service.
Concerned NOC has informed us that the ETR is 10:00 UTC. Further details to
Affected:From 2021-04-27 04:45 until 2021-04-27 07:38
Impact: Total loss of connectivity
Sites: L2VPN-RKAU-INDIANAPOLIS, L2VPN-RMUE-SANTACLARA, SYNGENTA-INTERNET2
The above service(s) were monitored as down from 27/04/2021 02:45 UTC to
27/04/2021 05:38 UTC. Services are now up and stable GEANT have been advised
that the outage was due to damaged fibre between Island park and New York
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to email@example.com
or call +41 44 268 15 30.