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Ticket 20210507_2

Ticket Number: 20210507_2Ticket State: CLOSED
Ticket Opened: 2021-05-07 11:28Ticket Closed: 2021-05-10 05:12
Ticket Description: Scheduled software upgrade swiGO2 (10.5.2021)
Scheduled Starttime: 2021-05-10 05:00:00Scheduled Endtime: 2021-05-10 06:00:00

Problem Description:

We will upgrade the software of our router swiGO2 on Monday, 10.5.2021 between 5:00 and 6:00.
An outage of about 30 minutes is expected, but the whole maintenance window is reserved.
Traffic will be re-routed via redundant paths.

Affected:

From 2021-05-10 05:00 until 2021-05-10 05:12
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: NTB-Waldau-bu1-go2, OST OPN FHSG backup


From 2021-05-10 05:00 until 2021-05-10 05:12
Impact: no more redundancy
Service: network access
Sites: FHSG


Actions:


2021-05-10 05:12
Software upgrade complete. All services restored.
Closing ticket.

2021-05-10 05:00
Softwareupgrade started.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.