|Ticket Number:||20210507_2||Ticket State:||CLOSED|
|Ticket Opened:||2021-05-07 11:28||Ticket Closed:||2021-05-10 05:12|
|Ticket Description:||Scheduled software upgrade swiGO2 (10.5.2021)|
|Scheduled Starttime:||2021-05-10 05:00:00||Scheduled Endtime:||2021-05-10 06:00:00|
Problem Description:We will upgrade the software of our router swiGO2 on Monday, 10.5.2021 between 5:00 and 6:00.
An outage of about 30 minutes is expected, but the whole maintenance window is reserved.
Traffic will be re-routed via redundant paths.
Affected:From 2021-05-10 05:00 until 2021-05-10 05:12
Impact: Total loss of connectivity
Sites: NTB-Waldau-bu1-go2, OST OPN FHSG backup
From 2021-05-10 05:00 until 2021-05-10 05:12
Impact: no more redundancy
Service: network access
Software upgrade complete. All services restored.
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.