SWITCHlan Trouble Tickets

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Ticket 20210514_1

Ticket Number: 20210514_1Ticket State: CLOSED
Ticket Opened: 2021-05-14 07:48Ticket Closed: 2021-05-17 03:46
Ticket Description: Scheduled emergency maintenance on NEAAR transatlantic link (14.5.2021)
Scheduled Starttime: 2021-05-14 21:00:00Scheduled Endtime: 2021-05-14 22:00:00

Problem Description:

GEANT ticket nr: 2021051334002497
The circuit provider has announced emergency maintenance in the above window
to perform essential hardware maintenance. Multiple outages are expected
during the entire reserved window.


From 2021-05-14 21:00 until 2021-05-14 22:00
Impact: Total loss of connectivity
Service: P2P/OPN


2021-05-14 22:06
This maintenance has now been completed. NMS reports no outstanding issues.

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.