SWITCHlan Trouble Tickets

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Ticket 20210823_2

Ticket Number: 20210823_2Ticket State: CLOSED
Ticket Opened: 2021-08-23 16:54Ticket Closed: 2021-08-26 13:37
Ticket Description: Scheduled fiber maintenance between Monte Carasso and Manno (26.8.2021)
Scheduled Starttime: 2021-08-26 11:30:00Scheduled Endtime: 2021-08-26 12:00:00

Problem Description:

Due to forthcoming work on their cable infrastructure, AET will temporarily move our fiber link between Manno and Monte Carasso to an another cable. While alternative routes exist for all SWITCHlan services, a short hickup might be noticed during the fiber swap.

Affected:

From 2021-08-26 11:30 until 2021-08-26 12:00
Impact: no more redundancy
Service: P2P/OPN
Sites: EHB-LG


From 2021-08-26 11:30 until 2021-08-26 12:00
Impact: no more redundancy
Service: network access
Sites: TI-EDU


Actions:


2021-08-26 11:55
All alarms cleared after kicking a few optical modules in the eastern part of our backbone. Closing ticket.

2021-08-26 11:25
fiber route restored on temporary cable

2021-08-26 10:03
time of maintenance has been altered and is now at 1130 already


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.