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Ticket 20210825_1

Ticket Number: 20210825_1Ticket State: CLOSED
Ticket Opened: 2021-08-25 08:47Ticket Closed: 2021-08-25 16:49
Ticket Description: Fiber cut between Lausanne and Bulle

Problem Description:

The optical fiber between Lausanne and Bulle is interrupted. Fiber provider is investigating.

Affected:

From 2021-08-25 08:16 until 2021-08-25 14:53
Impact: no more redundancy
Service: P2P/OPN
Sites: HESSO-HEFR, Sommet-BUL, UNIBE-UNIFR-be2-fr1, EPFL-Fribourg


From 2021-08-25 08:16 until 2021-08-25 14:53
Impact: no more redundancy
Service: network access
Sites: ETAT-FR, Sommet, UNIFR


Actions:


2021-08-25 16:51
Updated effective impact times.

2021-08-25 16:43
Provider announces end of repair and link quality has been successfully verified.

2021-08-25 14:53
link restored, we will check optical parameters. No info yet from provider if this is the final repair already.

2021-08-25 10:47
status update from fiber provider: our problem is related to a major cable cut in the western part of Switzerland. They are working on localizing the exact position.

2021-08-25 09:28
Updated list of affected services.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.