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Ticket 20210908_1

Ticket Number: 20210908_1Ticket State: CLOSED
Ticket Opened: 2021-09-08 07:30Ticket Closed: 2021-09-08 15:42
Ticket Description: Links to BelWü down

Problem Description:

After a planned maintenance at BelWü, the 100G links did not recover as planned due to failed equipment. See https://www.belwue.de/trouble-tickets/ticket/325_2021-09-02_14-18-21.xml

Peering capacity to BelWü is reduced to 10Gbit.

Affected:

From 2021-09-07 18:43 until 2021-09-08 14:22
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: BELWUE-KIT-CE


From 2021-09-07 18:43 until 2021-09-08 14:22
Impact: Reduced capacity
Service: network access
Sites: BELWUE



Actions:


2021-09-08 15:42
Failed equipment was replaced and all links are operational.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.