SWITCHlan Trouble Tickets

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Ticket 20210909_3

Ticket Number: 20210909_3Ticket State: CLOSED
Ticket Opened: 2021-09-09 09:15Ticket Closed: 2021-10-14 15:35
Ticket Description: Scheduled maintenance on PAR-NYC link (12.10.2021)
Scheduled Starttime: 2021-10-12 21:00:00Scheduled Endtime: 2021-10-13 09:00:00

Problem Description:

GEANT ticket 2021090834004711
The circuit provider has announced planned maintenance in the above window for
fibre maintenance to be carried out within a 3rd party provider network. An
outage is expected during the entire reserved window.

Affected:

From 2021-10-12 21:00 until 2021-10-13 09:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: L2VPN-RKAU-INDIANAPOLIS, L2VPN-RMUE-SANTACLARA, SYNGENTA-INTERNET2


Actions:


2021-10-14 15:35
This maintenance has now been completed. NMS reports no outstanding issues. The ticket will be closed.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.