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Ticket 20210913_1

Ticket Number: 20210913_1Ticket State: CLOSED
Ticket Opened: 2021-09-13 10:43Ticket Closed: 2021-09-16 06:25
Ticket Description: Scheduled software upgrade swiEHBLG2 (16.9.2021)
Scheduled Starttime: 2021-09-16 06:00:00Scheduled Endtime: 2021-09-16 07:00:00

Problem Description:

Due to a bug we will upgrade the software of our router swiEHBLG2 on Thursday, September 16th 2021, between 6:00 and 7:00.
The concerned VPLS connection of EHB in Lausanne will be interrupted.
The time to upgrade is estimated to be around 30 minutes, however, the whole time window is reserved.


From 2021-09-16 06:00 until 2021-09-16 07:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: EHB-LG


2021-09-16 06:19
Router swiEHBLG2 back online with new software.
All services restored.

2021-09-16 06:00
Router swiEHBLG2 shut down for software upgrade

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.