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Ticket 20210913_1

Ticket Number: 20210913_1Ticket State: CLOSED
Ticket Opened: 2021-09-13 10:43Ticket Closed: 2021-09-16 06:25
Ticket Description: Scheduled software upgrade swiEHBLG2 (16.9.2021)
Scheduled Starttime: 2021-09-16 06:00:00Scheduled Endtime: 2021-09-16 07:00:00

Problem Description:

Due to a bug we will upgrade the software of our router swiEHBLG2 on Thursday, September 16th 2021, between 6:00 and 7:00.
The concerned VPLS connection of EHB in Lausanne will be interrupted.
The time to upgrade is estimated to be around 30 minutes, however, the whole time window is reserved.

Affected:

From 2021-09-16 06:00 until 2021-09-16 07:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: EHB-LG


Actions:


2021-09-16 06:19
Router swiEHBLG2 back online with new software.
All services restored.

2021-09-16 06:00
Router swiEHBLG2 shut down for software upgrade


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.