|Ticket Number:||20210913_1||Ticket State:||CLOSED|
|Ticket Opened:||2021-09-13 10:43||Ticket Closed:||2021-09-16 06:25|
|Ticket Description:||Scheduled software upgrade swiEHBLG2 (16.9.2021)|
|Scheduled Starttime:||2021-09-16 06:00:00||Scheduled Endtime:||2021-09-16 07:00:00|
Problem Description:Due to a bug we will upgrade the software of our router swiEHBLG2 on Thursday, September 16th 2021, between 6:00 and 7:00.
The concerned VPLS connection of EHB in Lausanne will be interrupted.
The time to upgrade is estimated to be around 30 minutes, however, the whole time window is reserved.
Affected:From 2021-09-16 06:00 until 2021-09-16 07:00
Impact: Total loss of connectivity
Router swiEHBLG2 back online with new software.
All services restored.
Router swiEHBLG2 shut down for software upgrade
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to email@example.com
or call +41 44 268 15 30.