SWITCHlan Trouble Tickets

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Ticket 20211002_1

Ticket Number: 20211002_1Ticket State: CLOSED
Ticket Opened: 2021-10-02 23:03Ticket Closed: 2021-10-04 00:41
Ticket Description: Scheduled maintenance in Cadenazzo
Scheduled Starttime: 2021-10-03 22:00:00Scheduled Endtime: 2021-10-04 02:00:00

Problem Description:

SBB/FFS plans to consolidate their cable infrastructure in the railway station of Cadenazzo. Our fibers Locarno - Cadenazzo - Giubiasco will be interrupted during the cables' move into a new rack.

Affected:

From 2021-10-03 22:00 until 2021-10-04 02:00
Impact: no more redundancy
Service: network access
Sites: TI-EDU


From 2021-10-03 22:00 until 2021-10-04 02:00
Impact: no more redundancy
Service: P2P/OPN
Sites: EHB-LG


From 2021-10-03 22:00 until 2021-10-04 02:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: TIEDU-CSCS-LO, WSL-CAD-wsl2-caw2


Actions:


2021-10-04 00:44
problem solved by cleaning; closing ticket.

2021-10-04 00:43
measurements show a problem (excessive attenuation) on one of the fibers to WSL

2021-10-04 00:42
fiber links restored

2021-10-03 22:58
fibers disconnected, site WSL offline


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.