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Ticket 20211005_5

Ticket Number: 20211005_5Ticket State: CLOSED
Ticket Opened: 2021-10-05 16:36Ticket Closed: 2021-10-12 06:28
Ticket Description: Scheduled software upgrade swiGO2 (12.10.2021)
Scheduled Starttime: 2021-10-12 06:00:00Scheduled Endtime: 2021-10-12 07:00:00

Problem Description:

We will upgrade the software of our router swiGO1 next Tuesday between 6:00 and 7:00.
Traffic will be re-routed where redundant paths are available.
The duration of the upgrade is estimated at 30 minutes however the whole time window is reserved.

Affected:

From 2021-10-12 06:00 until 2021-10-12 07:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: NTB-Waldau-bu1-go2


From 2021-10-12 06:00 until 2021-10-12 07:00
Impact: no more redundancy
Service: network access
Sites: FHSG/OST IP/OPN



Actions:


2021-10-12 06:28
Router back online, all services restored

2021-10-12 06:00
Router reloaded for software upgrade


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.