SWITCHlan Trouble Tickets

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Ticket 20211007_1

Ticket Number: 20211007_1Ticket State: CLOSED
Ticket Opened: 2021-10-07 08:28Ticket Closed: 2021-10-08 17:20
Ticket Description: Connectivity issues with Sommet sites in Bulle and Bluche

Problem Description:

Traffic from/to Sommet's sites Bulle and Bluche dropped between 3 and 4am this morning. All SWITCHlan backbone routers are reachable though. We are starting troubleshooting.

Affected:

From 2021-10-07 03:46 until 11:15
Impact: Partial loss of connectivity
Service: P2P/OPN
Sites: Sommet-BLU, Sommet-BUL


From 2021-10-07 03:46 until 11:15
Impact: Total loss of connectivity
Service: network access
Sites: Sommet


Actions:


2021-10-07 11:15
Issue was resolved on Sommet side.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.