Ticket 20220311_2

Ticket Number:	20220311_2	Ticket State:	CLOSED
Ticket Opened:	2022-03-11 07:44	Ticket Closed:	2022-07-25 08:48
Ticket Description:	Scheduled Software Upgrade SCION BE (21.07.2022)
Scheduled Starttime:	2022-07-21 20:00:00	Scheduled Endtime:	2022-07-21 22:00:00

Problem Description:

The Software on the SCION router in Bern will be upgraded.
SCION services in Bern are affected for all ISDs.

Affected:

From 2022-07-21 20:00 until 2022-07-21 22:00
Impact: total loss of connectivity
Service: network access
Sites: SCION-SBE

Actions:

2022-07-25 08:48
Upgrade completed successfully.

2022-07-19 16:40
New fix available, rescheduling update.

2022-06-29 08:04
The software update (which had been planned for last night) was postponed by the supplier and will be rescheduled at another date, pending the investigation of issues that occurred at another deployment.

2022-06-20 16:34
Fixed software available, rescheduling update.

2022-03-21 21:25
Software upgrade failed and has been rolled back to the old state. Services are back to normal state.

A new date will be announced to redo the upgrade when the issues have been identified and fixed.

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All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.