SWITCHlan Trouble Tickets

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Ticket 20220617_1

Ticket Number: 20220617_1Ticket State: CLOSED
Ticket Opened: 2022-06-17 17:50Ticket Closed: 2022-06-20 09:08
Ticket Description: Unexpected restart swiIXG1

Problem Description:

Router swiIXG1 at Interxion restarted unexpectedly.
Reason unknown, NOC is investigating.

At this time, all services are back to normal operation.


From 2022-06-17 17:41 until 2022-06-17 17:51
Impact: Total loss of connectivity
Service: network access


2022-06-20 09:09
Exact cause could not be determined.
Most likely some power fluctuations related UPS repair work by Interxion.

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.