Ticket 20220617_1
Ticket Number: | 20220617_1 | Ticket State: | CLOSED |
---|---|---|---|
Ticket Opened: | 2022-06-17 17:50 | Ticket Closed: | 2022-06-20 09:08 |
Ticket Description: | Unexpected restart swiIXG1 |
Problem Description:
Router swiIXG1 at Interxion restarted unexpectedly.Reason unknown, NOC is investigating.
At this time, all services are back to normal operation.
Affected:
From 2022-06-17 17:41 until 2022-06-17 17:51Impact: Total loss of connectivity
Service: network access
Sites: SCION-ZKB
Actions:
2022-06-20 09:09
Exact cause could not be determined.
Most likely some power fluctuations related UPS repair work by Interxion.
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.