SWITCHlan Trouble Tickets

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Ticket 20221025_3

Ticket Number: 20221025_3Ticket State: CLOSED
Ticket Opened: 2022-10-25 13:35Ticket Closed: 2022-10-31 08:00
Ticket Description: Scheduled software upgrade swiBLU2 (31.10.2022)
Scheduled Starttime: 2022-10-31 06:00:00Scheduled Endtime: 2022-10-31 07:00:00

Problem Description:

We will upgrade the software of our routers swiBLU2. The site "Sommet Education" in Bluche will be affected. The upgrade is estimated to take around 20 minutes, but the whole time window is reserved.

Affected:

From 2022-10-31 06:01 until 2022-10-31 06:11
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: Sommet-BLU


Actions:


2022-10-31 07:00
The router swiBLU2 has been successfully upgraded


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.