SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20221116_2

Ticket Number: 20221116_2Ticket State: CLOSED
Ticket Opened: 2022-11-16 17:35Ticket Closed: 2022-11-17 08:27
Ticket Description: Emergency maintenance mx1.par.fr.geant.net
Scheduled Starttime: 2022-11-16 17:00:00Scheduled Endtime: 2022-11-16 21:00:00

Problem Description:

GEANT Ticket: 2022111634002656

GÉANT OC are announcing an emergency maintenance in the above window to replace a failed routing engine in the router. An outage of 15 mins is expected, however the entire window is reserved.

Affected:

From 2022-11-16 17:00 until 2022-11-16 21:00
Impact: no more redundancy
Service: P2P/OPN
Sites: L2VPN-RKAU-INDIANAPOLIS, L2VPN-RKAU-SANTACLARA, L2VPN-RMUE-SANTACLARA, SYNGENTA-INTERNET2


Actions:


2022-11-17 08:33
The intervention has been cancelled, and this maintenance ticket is now closed.

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.
SWITCHlan NOC