SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20221121_1

Ticket Number: 20221121_1Ticket State: CLOSED
Ticket Opened: 2022-11-21 15:23Ticket Closed: 2022-12-02 11:04
Ticket Description: Scheduled Maintenance NYC-PAR LAG (02.12.2022)
Scheduled Starttime: 2022-12-02 05:00:00Scheduled Endtime: 2022-12-02 11:00:00

Problem Description:

GEANT Ticket: 2022112134002342

The circuit provider has announced a planned maintenance in the above window to perform essential maintenance works. Outages are expected, therefore the entire window is reserved.

Affected:

From 2022-12-02 05:00 until 2022-12-02 11:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: L2VPN-RKAU-INDIANAPOLIS, L2VPN-RMUE-SANTACLARA, SYNGENTA-INTERNET2


Actions:


2022-12-02 11:04
This maintenance has now been completed. NMS reports no outstanding issues.
The ticket is now closed.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.