SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20221122_1

Ticket Number: 20221122_1Ticket State: CLOSED
Ticket Opened: 2022-11-22 12:56Ticket Closed: 2022-12-01 08:19
Ticket Description: Scheduled Maintenance NYC-PAR-LEASEDSPAN (01.12.2022 )
Scheduled Starttime: 2022-12-01 00:00:00Scheduled Endtime: 2022-12-01 06:00:00

Problem Description:

G√ČANT Ticket: 2022112234002073
The circuit provider has announced planned maintenance in the above window to perform essential fibre works whilst repairs are carried out on a bridge. An outage of 2h is expected, however, the entire window is reserved.


From 2022-12-01 00:00 until 2022-12-01 06:00
Impact: Total loss of connectivity
Service: P2P/OPN


2022-12-01 08:20
GEANT reports this maintenance has now been completed. NMS reports no outstanding issues.
Closing ticket.

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.