SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20230803_1

Ticket Number: 20230803_1Ticket State: OPEN
Ticket Opened: 2023-08-03 12:05Ticket Closed:
Ticket Description: Scheduled Fiber Maintenance EWZ Zurich ZHdK - UKB (18-19.11.2023)
Scheduled Starttime: 2023-11-18 20:00:00Scheduled Endtime: 2023-11-19 07:00:00

Problem Description:

EWZ has announced a maintenance in Zurich, to replace an UCN closure and therefore need to cut and re-splice the optical fiber cables.
SWITCHlan services will be rerouted to other paths but the connection will be no longer redundant up to 8 hours. The entire window is reserved for eventual outages.


From 2023-11-18 20:00 until 2023-11-19 07:00
Impact: no more redundancy
Service: network access
Sites: UKB


2023-08-17 14:24
Ticket updated with the correct dates: 18-19 November.

2023-08-17 11:33
Due to technical problems, the maintenance has been postponed for November. Please see the new date above.

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.