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Ticket 20230814_1

Ticket Number: 20230814_1Ticket State: CLOSED
Ticket Opened: 2023-08-14 17:18Ticket Closed: 2023-08-16 09:34
Ticket Description: GEANT - INTERNET2-GEO-UK-1-LL - Incident ticket

Problem Description:

G√ČANT Ticket: 2023081434004082

GEANT OC is currently observing errors on the above named service, as a result
the service has been taken down. The provider has been informed, further
updates to follow.

Affected:

From 2023-08-14 17:10 until undefined
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: L2VPN-RKAU-SANTACLARA


Actions:


2023-08-16 09:39
All services have remained stable since Aug 15 19:30.
Errors were observed on 100G link between London and Washington because of a loose connection located in Internet2's domain which has been fixed.
This ticket is now closed


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.