SWITCHlan Trouble Tickets

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Ticket 20230821_1

Ticket Number: 20230821_1Ticket State: CLOSED
Ticket Opened: 2023-08-21 15:54Ticket Closed: 2023-08-29 16:16
Ticket Description: Scheduled cabling work at EPFL (21.08.2023)
Scheduled Starttime: 2023-08-29 10:30:00Scheduled Endtime: 2023-08-29 13:30:00

Problem Description:

An internal fibre cable at EPFL that connects the SWITCH network hardware with the backbone lines going to Geneva, Martigny, UniL and some other sites in Lausanne has to be replaced. The new cable is already installed and now the connections have to be moved one after the other to the new cable. The SWITCHlan services will be rerouted to alternative paths, so no customer impact is expecting. However, redundancy will be lost or with reduced bandwidth for a short moment (some minutes per site, not the whole time window).

Affected:

From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redundancy
Service: P2P/OPN
Sites: HESSO-EIC
From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redundancy
Service: P2P/OPN
Sites: EXOSCALE-GEANT
From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redundancy
Service: P2P/OPN
Sites: L2VPN-RMUE-SANTACLARA
From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redundancy
Service: P2P/OPN
Sites: L2VPN-RMUE-INDIANAPOLIS
From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redundancy
Service: P2P/OPN
Sites: EPFL-Sion
From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redundancy
Service: P2P/OPN
Sites: RERO-BRIG-my2-br2
From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redundancy
Service: P2P/OPN
Sites: RERO-BRIG-my2-br1
From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redundancy
Service: P2P/OPN
Sites: VSnet-vi2-my2
From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redundancy
Service: P2P/OPN
Sites: Sommet-GL


From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redundancy
Service: network access
Sites: SWITCH
From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redandancy
Service: network access
Sites: SWITCH-CLOUD
From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redandancy
Service: network access
Sites: UNIL
From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redandancy
Service: network access
Sites: CHUV
From 2023-08-29 10:30 until 2023-08-29 13:30
Impact: no more redandancy
Service: network access
Sites: Sommet


Actions:


2023-08-29 16:12
The cabling work has been successfully executed. All lines are functional.



All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.