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Ticket 20230825_1

Ticket Number: 20230825_1Ticket State: CLOSED
Ticket Opened: 2023-08-25 15:30Ticket Closed: 2023-09-22 09:01
Ticket Description: Scheduled Fiber Maintenance UPC Geneva - SMN Beaulieu (21-22.09.2023)
Scheduled Starttime: 2023-09-21 21:00:00Scheduled Endtime: 2023-09-22 06:00:00

Problem Description:

Sunrise/UPC has announced a fiber maintenance in Geneva between Boulevard du Pont-d'Arve 40 and Chemin de Beau-Soleil 20.Therefore the services to Clinique Generale Beaulieu will be interrupted during the fiber work.

Affected:

From 2023-09-21 21:00 until 2023-09-22 06:00
Impact: Total loss of connectivity
Service: network access
Sites: SMN-GBL Gva-Bes20


Actions:


2023-09-22 09:02
The maintenance has been successfully completed. NMS reports no outstanding issue. The ticket is now closed.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.