SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20230831_1

Ticket Number: 20230831_1Ticket State: CLOSED
Ticket Opened: 2023-08-31 13:55Ticket Closed: 2023-09-04 07:26
Ticket Description: Emergency Fiber Maintenance UPC - PSI-TO (01.09.2023)
Scheduled Starttime: 2023-09-01 00:01:00Scheduled Endtime: 2023-09-01 06:00:00

Problem Description:

UPC fiber optic line between Otelfingen and Neuenhof was damaged by a rodent. To prevent further, unplanned outages, this line needs to urgently be replaced. SWITCHlan services will be rerouted to alternative paths, so no service impact is expected.

Affected:

From 2023-09-01 00:01 until 2023-09-01 06:00
Impact: no more redundancy
Service: network access
Sites: PSI, SZH


Actions:


2023-09-04 08:29
This maintenance has been successfully completed. Th e ticket is now closed.

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.
SWITCHlan NOC