SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20090522_1

Ticket Number: 20090522_1Ticket State: CLOSED
Ticket Opened: 2009-05-22 12:44Ticket Closed: 2009-06-11 08:15
Ticket Description: Scheduled maintenance on Global Crossing links
Scheduled Starttime: Scheduled Endtime:

Problem Description:

Both transit (upstream) connections to Global Crossing will be taken down for software and hardware maintenance between 2009-06-10 22:00 (UTC) and 2009-06-11
01:00 (UTC) for about 2 hours.
Traffic will be re-routed through our other transit providers, TeliaSonera and Swisscom.
Global Crossing case number: PA0968697


2009-06-11 08:15
This case has been postponed indefinitely!
A new activity window will be provided to you once it has been determined.
In an effort to continually collect data on the scope of this work, it is
deemed necessary to defer this for another date due to faulty hardware from
the vendor. The new date will be communicated as soon as it is made known.

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.