SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20090811_1

Ticket Number: 20090811_1Ticket State: CLOSED
Ticket Opened: 2009-08-11 14:42Ticket Closed: 2009-08-14 08:52
Ticket Description: Scheduled software upgrade on Zuerich backbone router swiEZ2
Scheduled Starttime: Scheduled Endtime:

Problem Description:

We will perform a software upgrade on the SWITCH backbone router swiEZ2.switch.ch on Friday, 14.8.2009 between 7:00 and 7:15. This maintenance will take place together with a ETH Z├╝rich's network software upgrade.


From 2009-08-14 07:01 until 2009-08-14 07:08
Impact: Partial loss of connectivity
Sites/Services: SWITCH
From 2009-08-14 07:01 until 2009-08-14 07:08
Impact: no more redundancy
Sites/Services: ETHZ


2009-08-14 07:10
The software maintenance has been completed.

Some IPv4 SWITCH services were not available during the maintenance due to a problem with the backup path. This problem has been localized and fixed.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.