SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20100106_1

Ticket Number: 20100106_1Ticket State: CLOSED
Ticket Opened: 2010-01-06 09:28Ticket Closed: 2010-01-11 09:57
Ticket Description: Scheduled maintenance on link to Euresearch
Scheduled Starttime: Scheduled Endtime:

Problem Description:

In order to connect a new customer (ETHRat) to SWITCHlan, Fibercom needs to interrupt one link to Euresearch today around noon.


From 2010-01-06 11:30 until 2010-01-07 15:00
Impact: no more redundancy
Sites/Services: EURESEARCH


2010-01-07 15:00
Because the engineer got no access to the ETHRat building on Wednesday evening, the patchcable was set only now. Redundancy for EURESEARCH is reestablished.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.