|Ticket Number:||20100114_1||Ticket State:||CLOSED|
|Ticket Opened:||2010-01-14 15:11||Ticket Closed:||2010-02-17 14:15|
|Ticket Description:||Scheduled upgrade of the VOIP infrastructure at SWITCH headoffice|
|Scheduled Starttime:||Scheduled Endtime:|
Problem Description:On Friday, January 15, 2010, SWITCH will replace hardware and software of its internal phone system. The maintenance takes place out of office hours and starts at 18:00. During the maintenance which we expect to last for less than 4 hours, access to our office phones is not possible or unreliable - we suggest to use e-mail instead. Calls to the 7/24h emergency number will be interrupted for a maximum of five minutes.
Upgrade successfully completed. Testing done as far as reasonably possible.
Start of upgrade...
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