SWITCHlan Trouble Tickets

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Ticket 20130930_1

Ticket Number: 20130930_1Ticket State: CLOSED
Ticket Opened: 2013-09-30 11:09Ticket Closed: 2013-10-02 07:08
Ticket Description: Scheduled Software upgrade of swiGE2.switch.ch
Scheduled Starttime: 2013-10-02 07:00:00Scheduled Endtime: 2013-10-02 07:15:00

Problem Description:

IOS on swiGE2 will be upgraded to 15.2(4)S4 to fix a BGP-related bug that causes routing loops under certain conditions.


From 2013-10-02 07:00 until 2013-10-02 07:15
Impact: no more redundancy
Service: network access
Sites: skyguide, UNIGE

From 2013-10-02 07:00 until 2013-10-02 07:15
Impact: Total loss of connectivity
Service: network access
Sites: HESG


2013-10-02 07:09
Upgrade comleted. All services are up.

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.