SWITCHlan Trouble Tickets

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Ticket 20140107_1

Ticket Number: 20140107_1Ticket State: CLOSED
Ticket Opened: 2014-01-07 08:33Ticket Closed: 2014-01-07 10:04
Ticket Description: Scheduled reload swiLS2
Scheduled Starttime: 2014-01-07 10:00:00Scheduled Endtime: 2014-01-07 10:15:00

Problem Description:

Due to a software bug that affects netflow export to Uni Lausanne, we will reload our router swiLS2 at 10:00 today.
All traffic will be re-routed over alternative paths where available.
The expected downtime of swiLS2 is about 5 minutes within a 15 minute window.


From 2014-01-07 10:00 until 2014-01-07 10:05
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: EPFL-IMT-ls2-ne1, RERO-UNIL-my2-ls2

From 2014-01-07 10:00 until 2014-01-07 10:05
Impact: no more redundancy
Service: network access


2014-01-07 10:05
swiLS2 is back online

2014-01-07 10:00
swiLS2 is shutdown for a reload

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.