SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

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Number State Opened Description
20200331_1 OPEN 2020-03-31 17:36:00 Scheduled maintenance in St.Gallen-Winkeln (12.5.2020)
20200330_1 OPEN 2020-03-30 17:10:00 Scheduled router migration in Geneva
20200320_2 CLOSED 2020-03-20 18:20:00 Loss of power at Changins
20200320_1 CLOSED 2020-03-20 12:39:00 Scheduled GEANT maintenance in Paris (23.3.2020)
20200318_1 CLOSED 2020-03-18 04:45:00 Transatlantic 100G link from Paris to New York down (17.03.2020)
20200317_1 OPEN 2020-03-17 14:44:00 Scheduled router upgrade at PSI (18.3.2020)
20200316_1 CLOSED 2020-03-16 14:50:00 Optical transmission interrupted
20200313_1 OPEN 2020-03-13 07:29:00 Scheduled GEANT maintenance on Geneva - Paris trunk (7.4.2020)
20200311_1 OPEN 2020-03-11 13:59:00 Scheduled fiber interruption IX-IBM (2.4.2020)
20200309_2 CLOSED 2020-03-09 18:32:00 Scheduled maintenance in Locarno (17.3.2020)
20200309_1 OPEN 2020-03-09 18:20:00 Scheduled maintenance in Rüeschlikon (postponed, date tba)
20200306_1 OPEN 2020-03-06 18:44:00 Scheduled maintenance in Bellach (16-18.5.2020)
20200305_1 CLOSED 2020-03-05 11:58:00 IPv4 Routing issues to CloudFlare
20200304_1 CLOSED 2020-03-04 09:03:00 Scheduled router software upgrade in Geneva (10.3.2020)
20200303_1 CLOSED 2020-03-03 05:31:00 Scheduled maintenance on PAR-NYC circuit (22.3.2020)
20200302_1 CLOSED 2020-03-02 08:58:00 Emergency network-wide optical equipment maintenance
20200226_1 CLOSED 2020-02-26 08:14:00 Emergency maintenance on NYC-PAR link
20200224_1 CLOSED 2020-02-24 07:17:00 Scheduled maintenance on PAR-NYC circuit (17.4.2020)
20200223_1 CLOSED 2020-02-23 22:08:00 linecard problem on swiEL1
20200221_2 CLOSED 2020-02-21 15:50:00 Transatlantic circuit L2VPN-RKAU-SANTACLARA down