News unavailable due to error

Due to an error made by SWITCH during routine testing, the Neue Zürcher Zeitung (NZZ) website was unavailable for two hours on Friday afternoon.

Published on 15.04.2016

SWITCH conducted routine tests on the Domain Name System (DNS) on Friday afternoon. The DNS ensures that websites can be accessed via the Internet. Due to an error made by a SWITCH technician, the newspaper website was inadvertently taken offline, as a result of which it was unavailable for two hours.

“We would like to apologise unreservedly to NZZ for this error,” says SWITCH’s Managing Director Andreas Dudler. All necessary steps have been taken to make sure that this kind of error cannot happen again.

Not linked to malware

SWITCH’s security procedures involve blocking websites that are found to be spreading harmful software and infecting users’ computers. However, this incident has nothing to do with those procedures. “The NZZ website is clean and secure,” confirms Martin Leuthold, Head of IT Security at SWITCH.

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