Thematic overlaps between IT and other disciplines are becoming ever larger thanks to the rapid advance of digitalisation. SWITCH is addressing new customer needs and developing comprehensive offers using its widely supported interdisciplinary expertise. Cross-disciplinary collaboration with experts in higher education is vital for achieving these goals.
The SWITCH slogan 'Working for a better digital world' requires the ability to solve complex tasks in interdisciplinary teams – an exercise which itself necessitates not only technical knowledge, but also sound expertise in topics such as data protection, procurement law, information security and licence management. As a provider of intelligent complete solutions, SWITCH also possesses, among other assets, a powerful marketing, communications and PR team, as well as finance, procurement and business development experts. This allows us to respond to the multilayered needs of our community in a demand-oriented manner.
The questions and desires with which our customers approach us are many-faceted. Some examples:
These situations require teams of experts to think and act in an interdisciplinary manner as they collaborate. At SWITCH, specialists and generalists work hand in hand on such issues.
One of SWITCH’s undisputed strengths is its ability to offer customers orientation and support in managing complex challenges thanks to communities of experts. Customers play a significant role in creating value at various levels of the foundation. They make up the Foundation Council as well as various committees and meeting platforms under SWITCH’s leadership. Around 240,000 students and 60,000 university staff have potential access to these expert groups. Big-picture thinking is part of the foundation’s DNA. Interdisciplinary exchange means that SWITCH always has its finger on the pulse of events and is in a position to offer services optimally tailored to customer needs.
In an increasingly dynamic environment, the high-level collaboration on interdisciplinary themes enabled and promoted by SWITCH responds to a major community need. It creates positive experiences and efficient solutions that bring about lasting value. The following contributions clearly illustrate this principle.
The world is becoming more complex. As a facilitator, SWITCH offers orientation within it.