User Support

Each participating university has a local help desk that can answer your questions regarding how to use SWITCHportfolio. SWITCH itself doesn't provide any first level support. Please use the list below to find the relevant contact: 

   HSLU-Logo

Anleitungen zu SWITCHportfolio
Support: learning@hslu.ch

   

Fachstelle Virtuelle Akademie

Support: Luca Bösch

  logo-HSSO-logo

Cyberlearn

Support: cyberlearn@hes-so.ch

  

e-Portfolio an der FHNW

Support: Paul Raper

  Ost

eLearning Support

Support: elearning@ost.ch

FHGR-logo

Support: portfolio-support@switch.ch

Les ePortfolios à la HEP-BEJUNE

Support: support@hep-bejune.ch

  

SWITCHportfolio als Chance

Support: Informatik Help Desk PHBern

 PHGR-logo Support: portfolio-support@switch.ch

ePortfolio Blog

Support: servicedesk@phsg.ch

PHLU-logo

Support: portfolio-support@switch.ch

Support: 
studentservices@fernuni.ch
studentservices@unidistance.ch

SFUVET

Support: servicedesk@sfuvet.swiss

UniBas_Logo_DE_Schwarz_RGB_65

Support: support-its@unibas.ch
Support: portfolio-support@switch.ch 

 logo-UniZ-2

 

Support: lms-support@zi.uzh.ch

 

UniFR-Logo

Support: portfolio-support@switch.ch

ZHAW-logo

Support: servicedesk@zhaw.ch

 

General E-Portfolio Resources

SWITCHportfolio is based on the Mahara software. You can find general information about this product on their website. This is also the place where the portfolio community gathers, especially the forum is a good place to look and ask for general help. Additionally you can find a detailed user manual and an extensive wiki.

 

Customer Support

SWITCH provides a 2nd level support for the institutions that have subscribed the SWITCHportfolio service. The product owners can be contacted under portfolio-support@switch.ch.

eduhub, the national e-learning community, hosts a Special Interest Group E-Portfolio. We highly recommend interested persons to join this group.